Working in retail breeds this contempt for other human beings. It could be working in any type of service industry. Or just working around people. But after working in retail for three years I came out of there with a general dislike of other human beings. In my retail experience I was really close with all my coworkers. So a customer meant interrupted friend time. Not to mention customers can be really mean for seemingly no reason. I went into every interaction expecting them to be a jerk. With this attitude you start wanting to avoid people in general. It’s strange though. I really like other human beings, and I don’t mind helping them outside of my work. But when I’m getting paid to do it turns into such a negative thing. I’m really out of practice when it comes to good human skills. I don’t really know how to act around people because it’s been awhile since I’ve done it in a positive manner.
I started reading some books, with some really hokey titles about improving my people skills. It’s one of those things I have always wanted to be good at, and I had this idea in my head that you had to be born with it. That it wasn’t a skill I could learn. I’ve changed my mind about that, I’m going to learn to have better people skills. Here’s the two techniques I am starting with:
- “Smile. But don’t be quick to smile. Look at them for a second, soak in their person. Then let a smile flood over your face and your eyes. “
- “Eye Contact. Don’t break eye contact and hold it for a moment after they have finished speaking. “
These are from the book “How to talk to Anyone” by Leil Lowndes. I’m going to do both of those things this week and I will get back to you on the results. Maybe I’ll make a new friend. That would be cool.